THE BUILDING MANAGEMENT TEAM WOULD LIKE TO TAKE THIS OPPORTUNITY TO WELCOME YOU TO TWENTY8 FRESHWATER PLACE. WE ENCOURAGE YOU TO ENJOY THE FACILITIES OF THE PROPERTY AND OUR NEIGHBOURHOOD.
The building is proudly managed by a dedicated onsite JLL team lead by General Manager Joe Sullivan and Senior Engineering Manager Lim Ng. Providing premium tenant service daily include our team’s Operation and Building Supervisor Faisal Khan and Workplace Manager Irene Moutafis.
If you wish to contact us, please do not hesitate to email our building Concierge email@example.com, or call +61 3 9967 5450 (also 24/7 Building security) who may assist with or redirect your enquiry.
SENIOR LEADERSHIP AND FINANCE TEAM
Joe is responsible for the overall operational and financial performance of the Asset and Building Management Team with many years’ experience in managing large assets and driving a culture of operational and financial efficiency and value-add Premium customer service to tenants.
Joe’s role encompasses onsite senior leadership and strategic direction to the onsite building management team in all financial, operational, risk and future planning areas. Joe is the key onsite contact in relation to tenancy space planning, leasing and tenant retention. The General manager will ensure tenants comply with the various financial elements and legal requirements of their respective leases and licences.
Engineering Services Manager
Lim ensures overall efficient day-to-day and technical operation of the building. This includes senior supervision of all service contracts covering general maintenance, plumbing & electrical, as well as the building access security, lift, mechanical, fire and control maintenance contracts.
Lim is responsible for ensuring the Clients sustainability and operational objectives are met within budget, and consider the lifecycle of the building to ensure the appropriate maintenance is carried out to the Building and its surrounds. Lim’s role encompasses tenant fitout management, risk management, incident management and auditing/testing requirements, capital works management, tendering and procurement and cost expense management.
All financial aspects of our Assets are co-ordinated by the Finance Manager. Irma works closely with all members of the management team to ensure we deliver on our asset plan for the property.
Irma is responsible for developing and monitoring the annual budget and forecast processes and manages all financial aspects including the payment of suppliers, monitoring the annual budget and reporting.
KEY DAILY TENANT CONTACTS
28 Freshwater Place Concierge with onsite 24/7 Security
All property, operation and security tenant enquiries will be reviewed and if required delegated as appropriate by the concierge to assist with tenant queries. Any emergencies contact local police immediately and also base building security via telephone. Security offices are first aid trained, have access to defibrillation equipment onsite, and can assist in coordinating police, fire, and ambulance access to the property including via the goods lift.
Property Services / Operations Supervisor
Faisal both assists the building engineer and greater team with the day-to-day operational activities of the property.
The building supervisor is a key point of contact for tenants in relation to base building tenant service request and undertakes daily contractor management/supervision, co-ordination of preventative repair and maintenance, data collection, and contribution to management reports.
(Monday to Thursday)
General property management and tenant workplace focus including tenant interaction, lease administration, marketing, and accounts. Irene works closely with the Finance on accounting / lease administration with General Manager. Irene’s role encompasses assistance on the leasing and tenant retention programme, carpark and End of Trip, Access card management, customer relationship management, and our annual marketing and branding programme to continuously improve, develop and deliver our Customer Service platform to our tenants.
Irene manages the day-to-day operation of the leases and licences with the tenants. This includes accounts receivable and making sure all tenants comply with the various financial elements and legal requirements of their respective leases & licences.
LIFESTYLE & WELLNESS
Twenty8 Freshwater Place features state of the art End of Trip facilities for our tenant bike riders. The local precinct includes access to Melbourne’s best running tracks including the renowned Tan Track within a 10 minute walk circulating the beautiful Botanical Gardens.Find out More
Only About Children Southbank early learning and kindergarten centre, offers a fantastic premium experience for kids and their parents. Onsite care for children which is conveinent and keenly sought after by all tenants.Find out More
AT YOUR SERVICE
Short on time for your convienence at your finger tips access to dry cleaning service, clothing alterations and shoe shine services all from our foyer concierge. From the central Piazza visit the onsite IGA Supermarket including wide range of fresh food, ready made meals, general produce and liquor. Other daily needs retail within the precinct includes medical centre, banking ATMs, 7/11 convenience store, wide variety of cafes and restaurants and public car parking.Make an Enquiry